Terms and Conditions of Website Use

Please note that these terms and conditions are intended to cover several different potential directions INVERTIVET could take as an organisation and business. This is why there is provision for community management and more. Just to explain why this section is so protracted.

Please find the legal disclaimer, copyright information, terms of use and PayPal cancellation policy below

Access to and use of this site is provided by Invertivet and is subject to the following terms and conditions:

By using the Invertivet website, www.invertivet.com , you agree to be legally bound by these terms, which shall take effect immediately on your first use of the site. If you do not agree to be legally bound by all the following terms, please do not access and/or use the site.

The INVERTIVET may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by the INVERTIVET. Your continued use of the sites after changes are posted means you agree to be legally bound by these terms as updated and/or amended. Users will be notified of any such changes.

Use of the INVERTIVET website

You may not copy, reproduce, republish, download, post, transmit or otherwise use INVERTIVET Site Content in any way except for Permitted Use. You also agree not to adapt, alter or create a derivative work from any Site Content except for Permitted Use. Any other use of Site Content requires the prior written permission of the INVERTIVET.

You agree to use INVERTIVET websites only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of INVERTIVET sites. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within this site.

Liability

The INVERTIVET endeavours to ensure that INVERTIVET Site Content (www.INVERTIVET.com)  is accurate. However, Site Content is for general guidance only and is provided without any representations or any kind of warranty made (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The INVERTIVET will not be liable for any damages, including indirect or consequential damages, or any damages arising from use or loss of use, data or profits, whether in contract, negligence or other tortious action, arising from or in connection with the use of this site, the INVERTIVET community and the Site Contents.

The INVERTIVET does not warrant that functions contained in the contents of this site and the community site will be uninterrupted or error free, that defects will be corrected, or that this site, INVERTIVET community site or the server that makes it available are free of viruses or bugs.

The INVERTIVET is not liable for any content, discussions or private messages sent within the INVERTIVET community.

Intellectual property

The names, images and logos identifying the INVERTIVET or third parties and their products and services are subject to copyright, design rights and trade marks of the INVERTIVET and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of the INVERTIVET or any other third party.

Contributions to this site

Where you are invited to submit any contribution to INVERTIVET  websites you agree, by submitting your contribution, to grant the INVERTIVET a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in the INVERTIVET’s Privacy Policy. If you do not want to grant to the INVERTIVET the rights set out above, please do not submit your contribution to INVERTIVET websites.

Further to previous paragraph, by submitting your contribution to INVERTIVET websites, you:

— warrant that your contribution;

— is your own original work and that you have the right to make it available to the INVERTIVET for all the purposes specified above;

— is not defamatory; and

— does not infringe any law; and

— agree to indemnify the INVERTIVET against all legal fees, damages and other expenses that may be incurred by the INVERTIVET as a result of your breach of the above warranty; and

— waive any moral rights in your contribution for the purposes of its submission to and publication on this site and the purposes specified above

Links to other sites

This site contains links to other related Internet sites. You might find these links useful, though as they are outside of our control, we cannot take responsibility for their content nor should links be taken as an endorsement of any kind. We have no control over linked pages’ availability. We do not endorse any other organisations, products, websites or services mentioned on this site unless otherwise stated on the relevant pages. We cannot be held responsible for any advice or recommendations obtained from these links and anyone accessing these links from our website does so on this understanding.

General

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

These terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Definitions

In this agreement, unless the context otherwise requires: “Account Information” means your username and password.

“Permitted Use” means use within the business included within your current subscription to INVERTIVET, but does not include disclosure to persons who are not members of INVERTIVET.

“Site Content” means the content of all INVERTIVET websites, including data, information, names, images, pictures, logos and icons regarding or relating to the INVERTIVET and its products and services (or to third party products and services).

The INVERTIVET community website is for our members to engage in a professional and friendly manner in an environment where all contributions are welcome. By participating in the INVERTIVET community you implicitly agree to follow the standards and guidelines as laid out in this document.

If you are a member involved in the INVERTIVET community site, it is important you read and agree to the following policy. If you do not agree, do not become part of the INVERTIVET community.

These terms and conditions may evolve and will be reflected on this page.

Guidelines – posting to forums, listserv and sending private messages

The INVERTIVET is committed to creating a non-discriminatory, respectful and supportive online community for our members.

While using the INVERTIVET community website you must not: post or upload any material which may cause offence or is illegal. The result in doing so will be immediate and permanent removal from all areas of the community and possible legal action

breach any terms and conditions as laid out here.

— knowingly post false, inaccurate, misleading, defamatory, or libelous content.

— post defamatory, slanderous, indecent, abusive, insulting harassing comments or messages, this will not be tolerated on the INVERTIVET community. Harassment can be described as: unwanted conduct, as described in these terms and conditions, unwanted conduct, as described in these terms and conditions meaning individuals within the forums. In both cases, it is the recipient’s own response which is relevant; it does not matter that the author of the harassing post may intend it to be inoffensive.

— directly attack other members of the community

— take any action that may undermine the feedback or ratings systems

— post spam

— distribute viruses or any other technologies that may harm the community

— collect other members details without their prior consent

— post any copyrighted material unless the copyright is owned by you

— make comments on individuals, an individual’s view point, products or companies unless they are objective and fair

— incite hatred on the basis of race, religion, gender, nationality, sexuality or personal characteristic

— call into account a person’s professional standing, swear, or make obscene or vulgar comments

— advertise products or services

— falsely claim to represent a person or organisation

— invade people’s privacy by posting their private addresses, phone numbers, emails or other personal details

— deliberately attempt to embarrass alarm, intimidate or annoy any other member of the INVERTIVET community.

— post messages that are unrelated to the online forums

— do anything to jeopardise the integrity of the internet or the INVERTIVET’s IT systems, by introducing viruses, trojans, worms or any other malicious or damaging code into the system

You must:

— at all time you must remain civil and friendly and abide by the guidelines

INVERTIVET provides the INVERTIVET website in good faith as a resource for you to network and debate with consideration to your fellow community members,

If a post contravenes the forum rules it will be deleted from the forum(s) and returned to the participant by email with a warning, along with reference to the broken rule(s).

If a participant continues to breaks the rules after two warnings, they will be banned from using the INVERTIVET community for a period of six months. Repeated violations will lead to a permanent ban.

Cyberbullying

Cyberbullying can be defined as using “…the Internet, cell phones or other devices are used to send or post text or images intended to hurt, embarrass or intimidate another person.”

Any posts making community members the subject of ridicule in forums, and posting false statements as fact aimed at humiliation will not be tolerated.

In using our discussion forums and private messaging you:

— acknowledge that all information (content), posted on any forum or private message is the sole responsibility of the person from which such content originated

— understand that this means that you, and not INVERTIVET, are entirely responsible for all content that you upload, post, email or otherwise transmit via the forums

— understand that INVERTIVET does not control the content posted via the forums and, as such, does not guarantee the accuracy, integrity or quality of such content

— understand that under no circumstances will INVERTIVET be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed or otherwise transmitted via the forums

The INVERTIVET will not:

— be liable for any posts made or messages sent by members on the community. Members are responsible for their own words and uploads.

Privacy

The INVERTIVET will not sell or distribute your personal information to third parties for any marketing without your explicit consent.

Username and Passwords

Access to this site requires you to use an identity, a “username”, and password (together referred to as “Account Information”). You are entirely responsible for maintaining the confidentiality of your Account Information and for any and all activity that occurs under your account.

General

You are granted access to the INVERTIVET community site conditional on your agreement to indemnify the INVERTIVET and not to hold it liable in any way for the results of any action you may take based on the material on this or linked sites.

The information on this website is applicable in the UK. Other countries may have different regulations. If accessing this website from outside the UK, check locally for information specific to that country.

We will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website.

You are responsible for protecting the security and integrity of your system and data. We make no claim that this website is free from viruses or other computer or data corrupting or damaging material.

Censorship

INVERTIVET reserves the right to remove content that community members may find objectionable. This includes postings, attachments or other member created content.

Complaints

Any member who complains to the INVERTIVET about harassment or notifies the INVERTIVET of violations of the terms and conditions in the INVERTIVET community will be taken seriously and their complaint investigated by the in-house moderator and ratified by the Council of INVERTIVET.  If violations are found to have occurred, the post will be removed and the author of the post will be suspended from the INVERTIVET community for a six month period. Following that period, reinstatement will be automatic. Only one warning will be given of infringement

Following reinstatement after a 6 month suspension any further violations of the terms and conditions will result in immediate suspension. Members can re-apply after 12 months with the decision to be approved by the Council of the INVERTIVET.

Repeated violations will result in permanent removal.

 

INVERTIVET COOKIE POLICY

This policy explains what cookies are, how INVERTIVET uses them on our websites and what you can do to manage how they are used.

Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

— Make our website work as you’d expect.

— Remember your settings during and between visits.

— Improve the speed/security of the site.

— Allow you to share pages with social networks like Facebook.

— Continuously improve our website for you.

— Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do).

If the settings on your browser that you are using to view this website are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

How long do cookies last?

When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These dates can be:

— Some date in the future – which might be a few minutes or a few hours from now (to track something like your form completions). The cookie might expire many years in the future, to keep track of your browser for a long time.

–When you close your browser – this is called a session cookie, the next time you start your browser these will have vanished.

— Some date in the past – this is how the server asks a browser to remove a previously-stored cookie.

Our own cookies

We use cookies to make our website work including:

— Remembering if you have accepted our terms and conditions.

— Allowing you to add comments to our site.

— Helps the website to know when you have access to certain parts of the site

— There is no way to prevent these cookies being set other than to not use our site.

Site improvement cookies

We regularly test new designs or site features on our sites. We may do this by showing slightly different versions of our websites to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website experience. 

Anonymous visitor statistics cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website. These analytics programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to to develop our services for you. Our site uses the following analytics programs:

— Google Analytics

— Advertising or targeting cookies

These types of cookies are used to deliver adverts which will be more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of the advertising campaign. They are normally placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Targeting or advertising cookies will often be linked to site functionality provided by the other organisation.

YouTube

Disabling these cookies will likely break the functions offered by these third parties.

Social website cookies

So you can easily ‘Like’ or ‘Share’ our content on social network sites, we have sharing buttons on our site

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of our website and a large proportion of the world’s websites as cookies are a standard part of most modern websites.

Last review date: September 2020

 

Privacy Policy

INVERTIVET respect the privacy of visitors to our website (www.invertivet.com ). This policy is concerned with how we collect information, what we do with it and what controls you have over your personal information.

The INVERTIVET is a privately run business based around the provision of locum veterinary services, invertebrate veterinary services, and telemedicine.

We may change this document from time to time to reflect the latest view of what we do with your information. Please check back frequently; you will be able to see if changes have been made by the date it was last updated.

Refer to the sections below for more details on how and why we use your personal information:

1 – Who are we?

2 – What personal information we collect and how we use it

3 – Legitimate interests

4 – Sharing your information

5 – Retaining your information

6 – Your details on the web

7 – What are your rights?

Who are we?

In this policy references to the INVERTIVET, or to ‘we’ or ‘us’ are referring to INVERTIVET.

 

What personal information we collect and how we use it

What we need

The INVERTIVET is what’s known as the ‘Data Controller’ of the personal information you provide to us. We will usually collect basic personal information about you such as your name, postal address, telephone number, email address and your payment details if you are purchasing a membership or other items from us.

Sometimes we will collect other information about you such as your date of birth, gender, employment details, veterinary interests and other details. We will be very clear with you that we wish to collect such information and our reason for collecting such information.

Why we need it

We collect your personal information in connection with membership activities, to keep you informed of news and developments in the veterinary world, to provide you with services, to facilitate access to our membership portal and for other specific activities, such as campaign updates, newsletter requests, product purchases, feedback, donations, competition entries, information you provide in public forums on our sites and applications.

The information is either needed to fulfil your request or to enable us to provide you with a more personalised membership service. You don’t have to disclose any of this information to browse our site. However, if you choose to withhold requested information, we may not be able to provide you with certain services.

Our marketing

Sometimes, with your consent, we will process your personal information to provide you with information about our work or our activities that you have requested or are expecting.

On other occasions, we may process personal information when we need to do this to fulfil a contract (for example, if you have purchased something from our shop) or where we are required to do this by law or other regulations.

The INVERTIVET also processes your information when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on our products, campaigns, services, products, newsletter requests, feedback, competitions and other activities. Please see the section on ‘Legitimate Interest’ for more information.

How we obtain your details:

— We will also hold information about your details so that we can respect your preferences for being contacted by us.

— We collect your personal information in several ways: When you provide it to us directly as part of your communication with us for membership services, training and other interactions.

— When you provide permission to other organisations to share it with us (including Facebook or Twitter).

— When we collect it as you use our websites or apps.

— When you have given it to a third party and you have provided permission to pass your information on to us.

— From publicly available sources (where possible) to keep your information up to date (e.g. the Post Office’s National Change of Address database).

— We combine the information from these sources with the information you provide to us directly.

Children

If you are under 16 please ensure you obtain your parent/guardian’s consent before sending any personal information to any website or the INVERTIVET.

Please note that we will not knowingly market to or accept orders for goods or services from persons aged under 16 years.

As a parent or guardian we encourage you to be aware of the activities in which your children are participating, both offline and online. If your children voluntarily disclose information, this may encourage unsolicited messages. We suggest that you discourage your child from providing any information without your consent.

Anything else?

All the personal information we process is processed within the EEA. However, for the purposes of IT hosting and maintenance your information may be situated outside of the European Economic Area (EEA). This will be done in accordance with guidance issued by the Information Commissioner’s Office.

If you would like to change the way you hear from us or no longer wish to receive direct marketing communications from us, then use the contact form on our ‘Contact Us’ page or go to your online membership.

Legitimate interests

We have a number of lawful reasons that mean we can use your personal information. One of these is something called ‘legitimate interests’. Broadly speaking Legitimate Interests means we can process your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests.

Please read the information we have provide in the ‘Legitimate Interest’ policy for more detailed information. (Found below)

 

Sharing your information

We do not share your information with any other organisations or individuals unless we are obliged to by law, for purposes of national security, taxation and criminal investigations and in the following instances:

— If you have agreed that we may do so.

— When we use other companies to provide services on our behalf, e.g. processing, mailing or delivering orders, answering customers’ questions about products or services, sending mail and emails, affiliate services, customer analysis, assessment, when using auditors/advisors or processing credit/debit card payments.

— If we merge with another organisation to form a new entity, information may be transferred to the new entity.

— We may disclose aggregate statistics about our site visitors, supporters, customers and sales to describe our services and operations to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics won’t include any personally identifying information.

Retaining your information

We hold your information only as long as necessary for each reason that we use it. We have provided some examples of the time we will keep your information in this paragraph but you can contact us for more information.

If decide not to support the INVERTIVET any more or request that we have no further contact with you, we will keep some basic information in order to avoid sending you unwanted materials in the future and to ensure that we don’t accidentally duplicate information.

If you make a purchase from us, we will keep the purchase information for a period of seven years for accounting purposes.

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of the website you visit.

What are your rights?

You have a number of rights about how the personal information you provide can be used. These are:

— Transparency over how we use your personal information (right to be informed).

— The ability to request a copy of the information we hold about you, which will be provided to you within one month (right of access).

— Update or amend the information we hold about you if it is wrong (right of rectification).

— Ask us to stop using your information (right to restrict processing).

— Ask us to remove your personal information from our records (right to be ‘forgotten’).

— Object to the processing of your information for marketing purposes (right to object).

— Obtain and reuse your personal information for your own purposes (right to data portability).

— Not be subject to a decision when it is based on automated processing (automated decision making and profiling).

If you would like to know more about your rights under the data protection law, you can find out more at the Information Commissioners Office website (www.ico.org.uk).

Remember, you can change the way you hear from us or withdraw your permission for us to process your personal information at any time by using the form on our ‘Contact Us’ page.

How to contact us

If you wish to talk through anything in our privacy policy, find out more about your rights or obtain a copy of the information we hold about you, please contact us (through the contact page or directly via email to the webmaster), we will be happy to help.

If you wish to raise a complaint on how we have handled your personal information, you can contact the webmaster who will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal information in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

If you wish to talk to us about anything in the policy or the information we hold about you please contact us:

Through the website via the contact page

Via email through the contact page